Clients
At Efret, we’re in it for the long haul and believe that successful client relationships are established by understanding your business from the very beginning. We take the time to listen to your operational needs and deliver tailored services to meet your requirements. From day one, our dedicated team provides clear communication and reliable transport solutions designed to keep your supply chain moving efficiently across Europe.
New client onboarding
Once rates and service levels have been agreed, becoming an Efret client is straightforward by following these simple steps:
Step 1: Complete the customer account application form below and send it to accounts@efret.net.
Step 2: We’ll review your information and confirm that your account is set up within two business days, subject to any queries.
Step 3: An account manager will be assigned as your contact and will provide access to our systems and tracking tools.
Step 4: Freight bookings can commence.
If you need to view any of our certifications or policies, they can be found here.
Please note that all services provided by Efret are subject to the 2025 Edition of the British International Freight Association (BIFA) Standard Trading Conditions, which is available here or on request.
Existing clients
A self-service CMR (proof of delivery) portal is under development, but until such time as that is available, please email your CMR request to: accounts@efret.net.
New lanes, RFQs or tenders
If you would like us to quote for additional traffic, ask your account manager or get in touch with our sales team sales@efret.net.
Share your feedback
To share your thoughts about the service you have received from Efret, please leave us a Google review here:
